In Mira Markets we consider security and privacy of your personal data to be of the highest priority, that is why we follow the policy of using and managing the data and information provided by our customers. The present Privacy Policy complies with the norms and regulations of the applicable legislation.
Information protection and confidentiality policy
Company doesn’t sell or share private information
Mira Markets (www.miramarkets.com) takes appropriate measures in case of misuse, altering and/or loss of the information that was requested by the Company and provided by the customers in order to conduct the operations with Mira Markets. It is worth mentioning that the information, provided during various operations via online services, and information, provided by the computers and browsers of the customers, including the IP-address (Internet Protocol), software and hardware characteristic, the webpage and/or requested services, is stored and registered on the Mira Markets servers, which are protected by the authentication procedure requiring username and password in order to get access to the platform. Physical and procedural measures of protection are also applicable.
Moreover Mira markets may use the customer’s personal information and data to offer the Company`s services and products. Nevertheless, the Compliance team is obliged to keep confidential the data, provided by the customers, that is required for opening, activation and closing the accounts, as well as on order to provide support and deal with requests and demands of the customers, using the services, provided by the Company.
Mira Markets is not responsible for the customers` use of the information and personal data, as well as for the data provided to the registered customers.
Purpose and scope of the required information
The information required from the customers by Mira Markets belongs exclusively to Mira Markets, is confidential and is not subject to disclosure to third parties. Such information and data are used for the purposes of conducting the financial transactions, authorized by the customers, generating the internal reports and service reports aimed to deal with the customers` requests and improve the Company`s services, to conduct market research and contact the customers.
It is important to mention that in addition to the personal customer information, if required, the Company may request the information about the co-beneficiary or beneficiary, which together form the notion "Client".
Requested information
It is important for us that our customers be aware of what kind of information is required in order to avoid confusion and misunderstandings in the course of work with Mira Markets.
- Full name of the customer(s),
- Identity document of the customer(s),
- Nationality, age, sex and occupation of the customer(s),
- Address of the customer(s),
- The last four digits of the credit cards and/or debit cards of the customer(s),
- Mobile and landline numbers,
- Email of the customer(s),
- The information which is required according to the applicable legislation.
Proper fulfilment of the requirements and procedures is crucial for conducting operations and/or commercial transactions, which is needed for the Company to be able to provide services to its Clients.
Restrictions and limitations
The customers of Mira Markets must be of a full legal age.
The use and supply of information
In Mira Markets, we request information and personal data of the customers in order to provide them the Company`s services, access to the platform and/or conduct financial transactions with the Company. In case of emergency, the Company can also use the information provided by its partners, suppliers and/or other companies.
Mira Markets shall not transfer, cede, sell or rent any information or personal data of its customers. However, the Mira Markets may disclose such information after the prior authorization of the customer in order to provide services or operations requested by the customer, as well as in the following circumstances:
By order of the court, in compliance with procedures and/or legal requirements; in case of illegal activities such as cons, frauds and/or any situations that endanger the safety of any person and in cases of breach the Terms and Conditions of Mira Markets or in any other circumstances upon the requirement of the applicable legislation or in cases when the Company needs legal defense against a claim, complaint or demand of the customer. It is important to note that in these cases the Customer(s) will be duly notified according to the legislative norms and/or this Privacy Policy.
In case of provision of activities, promotions and services by Mira Markets and for realizing the activities, appearing from its legal nature.
In case of transfer, acquisition or merger of Mira Markets, in the case of which the Company will notify its customers beforehand.
Cookies policy
Mira Markets authorizes the placement of cookies by third party advertisers, and in this case Mira Markets shall not be responsible for any websites provided by such advertisers. However, the advertisers or companies will have access to the cookies of Mira Markets.
Mira Markets uses 1-pixel GIFs, required for having access to the cookies of Mira Markets, both within and outside of its website network, as well as relating products and services, provided by the Company.
Modifications
On the www.miramarkets.com web page you may to receive (or refuse from receiving) marketing messages. However, in some cases Mira Markets may send notifications about the Company`s services and/or products, administrative messages and newsletters to the Client as a part of the services and promotions offered by the Company. The Client may refuse partially or in full from receiving.
In case of terminating of business relationship with Mira Markets, the Client may request the cancellation of his/her account.
Mira Markets reserves the right to modify the present Privacy Policy in cases when it is necessary for updating it according to the applicable legislation.
In this regard, in accordance with this notice the customer will be notified about the modifications and adaptations in case when the authorization is needed.
Suggestions and complaints
If you have any questions or propositions regarding the present Privacy Policy, please, contact the Customer Support Department the support@miramarkets.com.
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