Information protection and confidentiality policy
Company doesn’t sell or share private information
Mira Markets (www.miramarkets.com) takes appropriate measures in case of misuse, altering and/or loss of the information that was requested by the Company and provided by the customers in order to conduct the operations with Mira Markets. It is worth mentioning that the information, provided during various operations via online services, and information, provided by the computers and browsers of the customers, including the IP-address (Internet Protocol), software and hardware characteristic, the webpage and/or requested services, is stored and registered on the Mira Markets servers, which are protected by the authentication procedure requiring username and password in order to get access to the platform. Physical and procedural measures of protection are also applicable.
Moreover Mira markets may use the customer’s personal information and data to offer the Company`s services and products. Nevertheless, the Compliance team is obliged to keep confidential the data, provided by the customers, that is required for opening, activation and closing the accounts, as well as on order to provide support and deal with requests and demands of the customers, using the services, provided by the Company.
Mira Markets is not responsible for the customers` use of the information and personal data, as well as for the data provided to the registered customers.
Purpose and scope of the required information
The information required from the customers by Mira Markets belongs exclusively to Mira Markets, is confidential and is not subject to disclosure to third parties. Such information and data are used for the purposes of conducting the financial transactions, authorized by the customers, generating the internal reports and service reports aimed to deal with the customers` requests and improve the Company`s services, to conduct market research and contact the customers.
It is important to mention that in addition to the personal customer information, if required, the Company may request the information about the co-beneficiary or beneficiary, which together form the notion "Client".
It is important for us that our customers be aware of what kind of information is required in order to avoid confusion and misunderstandings in the course of work with Mira Markets.
Proper fulfilment of the requirements and procedures is crucial for conducting operations and/or commercial transactions, which is needed for the Company to be able to provide services to its Clients.
Restrictions and limitations
The customers of Mira Markets must be of a full legal age.
The use and supply of information
In Mira Markets, we request information and personal data of the customers in order to provide them the Company`s services, access to the platform and/or conduct financial transactions with the Company. In case of emergency, the Company can also use the information provided by its partners, suppliers and/or other companies.
Mira Markets shall not transfer, cede, sell or rent any information or personal data of its customers. However, the Mira Markets may disclose such information after the prior authorization of the customer in order to provide services or operations requested by the customer, as well as in the following circumstances:
In case of provision of activities, promotions and services by Mira Markets and for realizing the activities, appearing from its legal nature.
In case of transfer, acquisition or merger of Mira Markets, in the case of which the Company will notify its customers beforehand.
Mira Markets authorizes the placement of cookies by third party advertisers, and in this case Mira Markets shall not be responsible for any websites provided by such advertisers. However, the advertisers or companies will have access to the cookies of Mira Markets.
Mira Markets uses 1-pixel GIFs, required for having access to the cookies of Mira Markets, both within and outside of its website network, as well as relating products and services, provided by the Company.
On the www.miramarkets.com web page you may to receive (or refuse from receiving) marketing messages. However, in some cases Mira Markets may send notifications about the Company`s services and/or products, administrative messages and newsletters to the Client as a part of the services and promotions offered by the Company. The Client may refuse partially or in full from receiving.
In case of terminating of business relationship with Mira Markets, the Client may request the cancellation of his/her account.
In this regard, in accordance with this notice the customer will be notified about the modifications and adaptations in case when the authorization is needed.
Suggestions and complaints
Risk Warning: Trading Forex and Derivatives carries a high level of risk to your capital and you should only trade with money you can afford to lose. Mira Capital Markets LTD, Registered by the Financial Services Authority (FSA) of Saint Vincent under number 23447 IBC 2016. Payment Agent is incorporated under license number 18726 by the Ajman Free Zone.